Privacy Policy

Privacy Policy

Last updated: July 23, 2026

1. Introduction

Welcome to mietric. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our ERP services, in strict compliance with the European Union General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data We Collect

We may collect and process the following data about you:

  • Identity Data: Name, username, organization role.
  • Contact Data: Email address, billing address, phone number.
  • Financial Data: Payment card details (processed securely by our payment providers, not stored on our servers).
  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Information about how you use our platform, interaction logs for audit trails.

3. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:

  • To provide and maintain our Service (Performance of a Contract).
  • To manage your account and authentication (Performance of a Contract).
  • To comply with legal or regulatory obligations (Legal Obligation).
  • For our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.

4. Data Sharing and Sub-processors

We do not sell your personal data. We may share your data with trusted third-party service providers (sub-processors) strictly for the purpose of operating our service (e.g., cloud hosting, payment processing, email delivery). All sub-processors are required to respect the security of your personal data and treat it in accordance with the GDPR.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. This includes end-to-end encryption, regular security audits, and strict access controls.

6. Your GDPR Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure ("Right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing: You have the right to object to our processing of your personal data.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
Email: [email protected]